Aerial Photos FAQ
1. In what format do you supply your digital files?
We supply all still images as low compression (high quality) jpegs. Video clips as high quality .mp4 files
Aerial Photo Technical Information
All digital images are supplied as high quality low compression jpeg files & have either an embedded sRGB 8-bit colour profile for older images or Adobe RGB 1998 for images dated after approximately 2011.
- Size… Skyepics File Name
- Pixels | cm’s… The size of the image in either the pixel dimension & dpi (dots per inch)… or in cm’s & dpi.
- Price… Cost per image.
- Enlargements… Print & mounting options.
2. Will the water mark logos be removed if I purchase a digital file?
Yes. All watermarks will be removed besides one very small Skyepics logo in the bottom left hand corner.
3. If I purchase the wrong image as a digital file, can I swap it for another one?
Unfortunately no, once you have a digital file you can’t just give it back as there is no way for us to verify that all copies have been permanently deleted, so choose carefully.
4. How do I receive the photos or video clips that I’ve ordered as digital files?
Click on the ‘Log In’ link… login to your account if you aren’t already logged in… click on downloads. (See instructional video below)
Safari may block the download function… this is just a browser permission issue. (See the screen shots below with instructions to reset these permissions for Skyepics)
How to reset permissions for Skyepics on Safari.
5. If I purchase a digital image or video clip do I own the copyright?
No, all rights remain with Skyepics.
6. What am I allowed to do with a digital image?
Please see our License Info.
7. Do I have to pay a freight charge on digital files?
No, delivery online its free via the download area in your account.
8. Is GST included?
GST is added at the shopping cart stage.
9. Can I get a discount if I purchase lots of photos?
Yes, you can save up to 76% by purchasing one of our Prepaid Credit Packs. Please note that the credit packs only apply to the purchase of digital files.